AI-Powered Meeting Management for Scalable Teams

Case Study: Digest (AriaNova) by Connexus

Melt Studio partnered with Connexus to build Digest (AriaNova), a scalable AI-powered meeting platform that automates transcriptions, follow-ups, and user management—empowering Connexus to focus on growth while we handled the technical heavy lifting.

Projc

THE CHALLENGE

Complex Integrations, Reliability Issues, and UI Constraints

Digest required reliable bot integration across Zoom, Google Meet, and MS Teams; robust UI for role-based access; and features like automatic follow-up, MFA, and white-labeling—all while eliminating bugs, tech debt, and risk of downtime.

INITIAL STATE

OUR SOLUTION

Full Product Build: From MVP to Continuous Delivery

Requirements

Automation Needs

Digest (AriaNova) needed a secure, multitenant platform that automates meeting management with transcription, follow-ups, and custom branding, enabling internals to support clients across a scalable infrastructure.

Application

Building Digest's Backbone

We built integrations for Zoom, Meet, and Teams with reliable bot performance, designed the Digest Editor for AI note refinement, and developed a secure user portal —deployed through Docker on AWS EC2.

Prototype

Delivery and Iteration

Digest's MVP launched with automatic follow-ups, calendar sync, role-based UI, and a fully functioning white-label system. Melt managed releases via DevOps pipelines and improved error handling based on client feedback.

DELIVER STATE

CUSTOMER FEEDBACK

Continuous Improvement and Feature Expansion

From role-based controls and Digest Editor improvements to dynamic email templates and bot management tools, Digest has grown through agile iteration. With ongoing enhancements, Connexus now offers a resilient, flexible SaaS solution to its clients.

Trusted by Startups Across the U.S.

We have delivered products for startups from Anchorage to New York.

Mateo Alexander

Suyo

Most of my favorite service experiences occur when the company foresees my needs and questions before I ask. For example, digital trackers that inform me on the progress of my service (eg Dominos, Amazon, etc). Other service experiences I especially enjoy occur when a company integrates its solution with another solution I already use to create synergies or efficiencies (eg Uber + Expensify), and when a company provides painless returns/discounts when I'm not satisfied with the product's qualities (eg REI).

October 9, 2020

Emily O'Grady

Happyly

Erika and her team have literally brought what is in my head to life - it has been incredible to work together - plus she is SO patient and such a hard worker.

January 7, 2021