Mateo Alexander
Suyo
Most of my favorite service experiences occur when the company foresees my needs and questions before I ask. For example, digital trackers that inform me on the progress of my service (eg Dominos, Amazon, etc). Other service experiences I especially enjoy occur when a company integrates its solution with another solution I already use to create synergies or efficiencies (eg Uber + Expensify), and when a company provides painless returns/discounts when I'm not satisfied with the product's qualities (eg REI).
October 9, 2020
In their words.
Rob
Rally Chat
Camila, I really appreciate the extra efforts you have made on the app this months. I feel you went above and beyond to create scalable solutions consistent with the existing design. You achieved far more than I thought was going to be possible going in, and the new version of the app gives me a lot more confidence to go into sales mode.
I've dm'd you a gift card code for Amazon as thanks.
August 6, 2024
