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Product Discovery for Proto’s AI Clinic Operations OS

Case Study: The Proto

Proto is building an AI-powered operating system for direct-to-patient clinics. Melt Studio supported early product discovery with design, architectural definition, and user story refinement during a July–August 2025 engagement.

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THE CHALLENGE

Structuring Stories for an AI Clinic Ops Platform

Proto’s backlog evolved quickly, with many user stories created on demand. The team wanted stronger architecture direction and sharper story refinement to keep delivery moving and align with stakeholders across a local-time cadence.

INITIAL STATE

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OUR SOLUTION

Design and Architecture Support to Accelerate Execution

Requirements

Clarifying What Matters Most

We translated on-demand requests into well-scoped user stories, clarifying acceptance criteria and making prioritization easier for the team.

Application

Design + Architecture Direction

Mauricio, our Frontend/Full Stack Developer provided design work and architectural definition, creating a clearer foundation for building an AI-powered clinic operations platform.

Prototype

Release

Design work for the AI-powered clinic operations platform.
Architectural definition to create a clearer technical foundation.
User story refinement translating on-demand requests into well-scoped stories.

DELIVER STATE

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CUSTOMER FEEDBACK

Positive Stakeholder Feedback on Design & Direction

Despite challenging project circumstances, lack of formal planning of on-demand scheduling conflicts, the client contacts (Vihar and Nicholas) expressed satisfaction with the earlier work. The engagement concluded by mutual agreement on August 15, 2025.

Trusted by Startups Across the U.S.

We have delivered products for startups from Anchorage to New York. 

Dustin Conrad

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Retuns on Demand

September 14, 2022

Watching our vision come to life from prototype to MVP.

September 14, 2022

Emily O'Grady

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Happyly

January 7, 2021

Erika and her team have literally brought what is in my head to life - it has been incredible to work together - plus she is SO patient and such a hard worker.

January 7, 2021

CONTINUE THE JOURNEY

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