App that Facilitates the Return of Merchandise

Case Study: Returns on Demand

Returns On Demand and Melt Studio turned the founders’ app idea for online returns into a functional product to validate and refine for Product-Market Fit.

Projc

THE CHALLENGE

We Needed to Create a Mobile iOS Application First

in 3 months, to be delivered to real customers and receive feedback to be able to iterate the product and find an MMP Minimum Marketable Product.

INITIAL STATE

OUR SOLUTION

The first step in this project was to develop a prototype of the consumer application.

Requirements

Simplification

This technology stack avoids the risk of high-cost development teams and high-speed development, by keeping the requirements in skills simple.

Application

Building

For this, we built an application using React Native/Expo and a simple Firebase backend to create an initial iOS app allowing users to initiate the returns.

Prototype

Release

After the initial prototype release, we created a simple admin system using React, keeping the whole platform in Javascript/Typescript. Over time we have also released the application to Android users.

DELIVER STATE

CUSTOMER FEEDBACK

There have been multiple improvements

The first one is a Gmail integration allowing users to import purchases directly from their email. This required an audit from Google to ensure security practices in handling people's data. The audit was performed by a partner of Google in close collaboration with the melt development team and successfully passed.

Trusted by Startups Across the U.S.

We have delivered products for startups from Anchorage to New York.

Rana Mohamed

Amatis

Working with Melt is my favorite part of my entire job. The Melt team is an extension of the internal Amatis team because of their personal investment with our product.

March 3, 2021

Amos Barreto

HeadRace

Melt Studio was critical in helping us get our project off the ground. When we first onboarded with the team, Melt gave us countless hours of support from their most senior developers to bootstrap our project and get things moving. The breadth of their knowledge across infrastructure and architecture is impressive. We were able to make more progress in just a couple weeks than we otherwise would have made in months. I won't ever forget that. Many more amazing experiences since then :) but that's my favorite!

August 19, 2022