Empowering Adolescent Health with Smart Case Management
Case Study: Healthy Teen Network
Healthy Teen Network partnered with Melt Studio to design a prototype for a smarter, more intuitive administrative case management system. The tool allows case administrators to manage cases with precision—creating, listing, updating, and tracking them with key analytics. Together, we laid the foundation for digital transformation in youth-centered nonprofit operations.
THE CHALLENGE
Creating a Custom Tool to Track and Manage Cases
Healthy Teen Network needed a centralized, user-friendly case management prototype. It had to support daily admin tasks while enabling real-time analysis of case categories, sources, and resolution timelines—offering clarity and control for internal operations.
INITIAL STATE
OUR SOLUTION
A Purpose-Built Prototype for Administrative Case Oversight
Requirements
Simplification
Our team focused on building a lightweight tool with just the right functionality—case CRUD, key metrics dashboards, and document attachments—eliminating process bloat while setting a clear roadmap for future reporting features.
Application
Building
We developed a working prototype that enabled Healthy Teen Network’s admins to manage cases and review case data visually. Features included document uploads and categorized analytics, designed for usability and insight.
Prototype
Release
The prototype reached maturity in November 2024 and is now a foundational piece of internal operations. It’s primed for expansion—adding features like detailed reporting and refined access roles in upcoming phases.
DELIVER STATE
CUSTOMER FEEDBACK
Stronger Admin Workflows, Smarter Case Tracking
With the Melt Studio prototype in place, Healthy Teen Network now benefits from faster case handling, clearer metrics visibility, and a solid platform for feature growth. Internal teams are equipped to act with greater precision and confidence.
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Alex Vans
Choros
October 29, 2025
I was crawling; I’m walking now. I finally have the peace of mind to stop worrying about crashes and start listening to my users.
October 29, 2025
Avani Kanubaddi
Brandtuit
December 30, 2025
Thanks, everyone, for the hard work that went into this first beta client. We have now officially released our first Zena report to a client. We will meet with him on Monday to review his candid feedback on what is working well and what needs improvement.
This was a significant step, so we should take a moment to commemorate and celebrate it. We will have two more beta tests in the new year, so the work continues. As we turn the calendar, I wanted to take a moment to appreciate this team. I wish everyone a fantastic start to 2026, and I hope we can continue to build on this promising start.
December 30, 2025
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