Empowering Adolescent Health with Smart Case Management
Case Study: Healthy Teen Network
Healthy Teen Network partnered with Melt Studio to design a prototype for a smarter, more intuitive administrative case management system. The tool allows case administrators to manage cases with precision—creating, listing, updating, and tracking them with key analytics. Together, we laid the foundation for digital transformation in youth-centered nonprofit operations.
THE CHALLENGE
Creating a Custom Tool to Track and Manage Cases
Healthy Teen Network needed a centralized, user-friendly case management prototype. It had to support daily admin tasks while enabling real-time analysis of case categories, sources, and resolution timelines—offering clarity and control for internal operations.
INITIAL STATE
OUR SOLUTION
A Purpose-Built Prototype for Administrative Case Oversight
Requirements
Simplification
Our team focused on building a lightweight tool with just the right functionality—case CRUD, key metrics dashboards, and document attachments—eliminating process bloat while setting a clear roadmap for future reporting features.
Application
Building
We developed a working prototype that enabled Healthy Teen Network’s admins to manage cases and review case data visually. Features included document uploads and categorized analytics, designed for usability and insight.
Prototype
Release
The prototype reached maturity in November 2024 and is now a foundational piece of internal operations. It’s primed for expansion—adding features like detailed reporting and refined access roles in upcoming phases.
DELIVER STATE
CUSTOMER FEEDBACK
Stronger Admin Workflows, Smarter Case Tracking
With the Melt Studio prototype in place, Healthy Teen Network now benefits from faster case handling, clearer metrics visibility, and a solid platform for feature growth. Internal teams are equipped to act with greater precision and confidence.
Trusted by Startups Across the U.S.
We have delivered products for startups from Anchorage to New York.
Rana Mohamed
Amatis
March 3, 2021
Working with Melt is my favorite part of my entire job. The Melt team is an extension of the internal Amatis team because of their personal investment with our product.
March 3, 2021
Genevieve
Healthy Teen Network
January 24, 2021
In general, I appreciate a service experience where communication is clear and upfront, and treat the client as part of the team.
January 24, 2021
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