Empowering Adolescent Health with Smart Case Management
Case Study: Healthy Teen Network
Healthy Teen Network partnered with Melt Studio to design a prototype for a smarter, more intuitive administrative case management system. The tool allows case administrators to manage cases with precision—creating, listing, updating, and tracking them with key analytics. Together, we laid the foundation for digital transformation in youth-centered nonprofit operations.
THE CHALLENGE
Creating a Custom Tool to Track and Manage Cases
Healthy Teen Network needed a centralized, user-friendly case management prototype. It had to support daily admin tasks while enabling real-time analysis of case categories, sources, and resolution timelines—offering clarity and control for internal operations.
INITIAL STATE
OUR SOLUTION
A Purpose-Built Prototype for Administrative Case Oversight
Requirements
Simplification
Our team focused on building a lightweight tool with just the right functionality—case CRUD, key metrics dashboards, and document attachments—eliminating process bloat while setting a clear roadmap for future reporting features.
Application
Building
We developed a working prototype that enabled Healthy Teen Network’s admins to manage cases and review case data visually. Features included document uploads and categorized analytics, designed for usability and insight.
Prototype
Release
The prototype reached maturity in November 2024 and is now a foundational piece of internal operations. It’s primed for expansion—adding features like detailed reporting and refined access roles in upcoming phases.
DELIVER STATE
CUSTOMER FEEDBACK
Stronger Admin Workflows, Smarter Case Tracking
With the Melt Studio prototype in place, Healthy Teen Network now benefits from faster case handling, clearer metrics visibility, and a solid platform for feature growth. Internal teams are equipped to act with greater precision and confidence.
Trusted by Startups Across the U.S.
We have delivered products for startups from Anchorage to New York.
Dustin Conrad
Returns On Demand
I feel like our team at Melt is part of our company not just another outsourced service, they are committed to helping us be successful.
January 23, 2025
Sebastien Gouin-Davis
Amatis
let me know if i can support, but i have no skin in the game.
also, if you were to bless it, i could post it (so that it's not coming from you guys) and just say something like
"These are people that I've worked with for 5 years and have become good friends with. They are doing this radical thing and it seemed like the kind of thing that could help this community. I asked Michael to bless me posting this, but this is unrelated to Establish.
I am also happy to hop on a call or slack with anyone who might be interested but looking for references or even just guidance on app development side."
but also you can just say "naw, it muddies the waters" and I'll shut up 😛
I may just have him do a talk for everyone
Sounds really great
oh that would be really cool
He has a great deck about how it's better to go to the grocery store and buy buns and tomatoes and lettuce to make burgers, and focus your energy on the "secret sauce" - where most startups spend all their time becoming tomato farmers.
February 3, 2025
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