Empowering Adolescent Health with Smart Case Management
Case Study: Healthy Teen Network
Healthy Teen Network partnered with Melt Studio to design a prototype for a smarter, more intuitive administrative case management system. The tool allows case administrators to manage cases with precision—creating, listing, updating, and tracking them with key analytics. Together, we laid the foundation for digital transformation in youth-centered nonprofit operations.
THE CHALLENGE
Creating a Custom Tool to Track and Manage Cases
Healthy Teen Network needed a centralized, user-friendly case management prototype. It had to support daily admin tasks while enabling real-time analysis of case categories, sources, and resolution timelines—offering clarity and control for internal operations.
INITIAL STATE
OUR SOLUTION
A Purpose-Built Prototype for Administrative Case Oversight
Requirements
Simplification
Our team focused on building a lightweight tool with just the right functionality—case CRUD, key metrics dashboards, and document attachments—eliminating process bloat while setting a clear roadmap for future reporting features.
Application
Building
We developed a working prototype that enabled Healthy Teen Network’s admins to manage cases and review case data visually. Features included document uploads and categorized analytics, designed for usability and insight.
Prototype
Release
The prototype reached maturity in November 2024 and is now a foundational piece of internal operations. It’s primed for expansion—adding features like detailed reporting and refined access roles in upcoming phases.
DELIVER STATE
CUSTOMER FEEDBACK
Stronger Admin Workflows, Smarter Case Tracking
With the Melt Studio prototype in place, Healthy Teen Network now benefits from faster case handling, clearer metrics visibility, and a solid platform for feature growth. Internal teams are equipped to act with greater precision and confidence.
Trusted by Startups Across the U.S.
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Sang Seo
Truvle
Excellent technical business translation and understanding. not just coding bots but real software engineers with product thinking.
May 18, 2023
Rob Denison
Rally Chat
Melt provided exceptional services for us at RallyChat. I truly appreciated how quickly you ramped up on the project—sorting out access, setting up the tech, and adopting my kanban board seamlessly. Regular stand-ups kept communication flowing, and your use of Slack was professional and concise. The quality of work was outstanding, with excellent judgment, independent thinking, and clear communication on design decisions. Overall, an extremely professional experience—significantly better than the Globant contractors I worked with this year.
December 20, 2024
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