Empowering Adolescent Health with Smart Case Management
Case Study: Healthy Teen Network
Healthy Teen Network partnered with Melt Studio to design a prototype for a smarter, more intuitive administrative case management system. The tool allows case administrators to manage cases with precision—creating, listing, updating, and tracking them with key analytics. Together, we laid the foundation for digital transformation in youth-centered nonprofit operations.
THE CHALLENGE
Creating a Custom Tool to Track and Manage Cases
Healthy Teen Network needed a centralized, user-friendly case management prototype. It had to support daily admin tasks while enabling real-time analysis of case categories, sources, and resolution timelines—offering clarity and control for internal operations.
INITIAL STATE
OUR SOLUTION
A Purpose-Built Prototype for Administrative Case Oversight
Requirements
Simplification
Our team focused on building a lightweight tool with just the right functionality—case CRUD, key metrics dashboards, and document attachments—eliminating process bloat while setting a clear roadmap for future reporting features.
Application
Building
We developed a working prototype that enabled Healthy Teen Network’s admins to manage cases and review case data visually. Features included document uploads and categorized analytics, designed for usability and insight.
Prototype
Release
The prototype reached maturity in November 2024 and is now a foundational piece of internal operations. It’s primed for expansion—adding features like detailed reporting and refined access roles in upcoming phases.
DELIVER STATE
CUSTOMER FEEDBACK
Stronger Admin Workflows, Smarter Case Tracking
With the Melt Studio prototype in place, Healthy Teen Network now benefits from faster case handling, clearer metrics visibility, and a solid platform for feature growth. Internal teams are equipped to act with greater precision and confidence.
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Lana Ashby Rowder
LookingGlass
April 2, 2026
Thank you so much for this note and for all the work your team put into this project. It truly was such a great experience working together.
We are really happy with how the prototype turned out and especially grateful for the extra backend improvements your team made. Having a more stable and scalable foundation is huge for us as we head into launch, and it did not go unnoticed.
Thank you again for being such a thoughtful and proactive partner throughout this process. We are really excited about what is ahead.
Grateful, Lana
April 2, 2026
Roy Roach
Legacy Link
November 18, 2025
They're showing me the dashboards and they're like, you didn't ask us to do this, but we hope you like it. And I'm watching like, Holy smokes, this is even better than what I thought.
November 18, 2025
CONTINUE THE JOURNEY
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