AI-Powered Meeting Management for Scalable Teams

Case Study: Digest (AriaNova) by Connexus

Melt Studio partnered with Connexus to build Digest (AriaNova), a scalable AI-powered meeting platform that automates transcriptions, follow-ups, and user management—empowering Connexus to focus on growth while we handled the technical heavy lifting.

Projc

THE CHALLENGE

Complex Integrations, Reliability Issues, and UI Constraints

Digest required reliable bot integration across Zoom, Google Meet, and MS Teams; robust UI for role-based access; and features like automatic follow-up, MFA, and white-labeling—all while eliminating bugs, tech debt, and risk of downtime.

INITIAL STATE

OUR SOLUTION

Full Product Build: From MVP to Continuous Delivery

Requirements

Automation Needs

Digest (AriaNova) needed a secure, multitenant platform that automates meeting management with transcription, follow-ups, and custom branding, enabling internals to support clients across a scalable infrastructure.

Application

Building Digest's Backbone

We built integrations for Zoom, Meet, and Teams with reliable bot performance, designed the Digest Editor for AI note refinement, and developed a secure user portal —deployed through Docker on AWS EC2.

Prototype

Delivery and Iteration

Digest's MVP launched with automatic follow-ups, calendar sync, role-based UI, and a fully functioning white-label system. Melt managed releases via DevOps pipelines and improved error handling based on client feedback.

DELIVER STATE

CUSTOMER FEEDBACK

Continuous Improvement and Feature Expansion

From role-based controls and Digest Editor improvements to dynamic email templates and bot management tools, Digest has grown through agile iteration. With ongoing enhancements, Connexus now offers a resilient, flexible SaaS solution to its clients.

Trusted by Startups Across the U.S.

We have delivered products for startups from Anchorage to New York.

Sang Seo

Truvle

Excellent technical business translation and understanding. not just coding bots but real software engineers with product thinking.

May 18, 2023

Rob Denison

Rally Chat

Melt provided exceptional services for us at RallyChat. I truly appreciated how quickly you ramped up on the project—sorting out access, setting up the tech, and adopting my kanban board seamlessly. Regular stand-ups kept communication flowing, and your use of Slack was professional and concise. The quality of work was outstanding, with excellent judgment, independent thinking, and clear communication on design decisions. Overall, an extremely professional experience—significantly better than the Globant contractors I worked with this year.

December 20, 2024